Refund Policy

Refund Policy

We want you to be happy with your purchase. If you’re not satisfied, we offer refunds under the following conditions:

Returns

You may request a return within 14 days of receiving your order. Items must be unused and in original condition. Customers are responsible for return shipping.

Non-Refundable Items

Custom-made or digital products cannot be refunded.

Refunds

Once we receive your return, we’ll notify you by email and process your refund within 5–10 business days.

Contact

Email us at hello@agnieszgalaxia.com for refund requests or questions.